Customer Success | Profit from the Power of Your Customers

How to Become a Customer CEO Champion
4.60 (1149 reviews)
Udemy
platform
English
language
Operations
category
instructor
Customer Success | Profit from the Power of Your Customers
3 836
students
3.5 hours
content
May 2018
last update
$19.99
regular price

Why take this course?

🎓 Customer Success | Profit from the Power of Your Customers 🚀

Course Headline: How to Become a Customer CEO Champion 🏆


Welcome to the Age of the Customer CEO!

Most companies still cling to the outdated belief that they are in control, directing customer interactions and decisions. But in today’s market, this is a misconception that could lead to business failure. In fact, there's a new "boss" in town – the Customer CEO. 🌟

This course, inspired by Chuck Wall's groundbreaking book "Customer CEO: How to Profit from the Power of Your Customers", will transform your perspective on customer relationships. Chuck's insights, recognized globally as one of the top two marketing books of 2013 by an international panel of judges, are more relevant than ever in today's fast-paced, digital world.


Why This Course Matters:

  • Understand the New Market Reality: Recognize that customers now hold the ultimate power in deciding which companies succeed or fail.
  • Beyond Perfection: Learn that while customers are not always "right," they wield significant influence over your business's fate.
  • Adapt or Face Extinction: In a marketplace that's fragmented, highly competitive, and social by nature, the ability to adapt is crucial for survival. 🦄

In This Course, You Will Discover:

  • The Nine Powers of Customers: Chuck Wall shares the results of his primary research with over 100,000 consumers, revealing nine distinct powers that every customer possesses. You'll learn how to harness these powers for your company's benefit.
  • Real-World Applications: With numerous case studies, you'll see firsthand how companies have leveraged an understanding of these powers to gain a competitive edge.
  • Strategies for Success: You'll be equipped with actionable strategies that cater to the new dynamics of customer engagement and satisfaction.

Key Takeaways:

  • Customer CEO Mindset: Embrace the mindset shift required to lead in today's marketplace.
  • Practical Insights: Apply Chuck Wall's research findings directly to your business strategy.
  • Competitive Advantage: Learn how to position your company to capitalize on the powers of your customers.

Join Us on This Journey:

Embark on a transformative learning experience that will redefine how you view customer success. By understanding and leveraging the powers of your customers, you can rise to become a Customer CEO Champion. 🏆

This course is not just about survival; it's about thriving in an environment where the customer's voice is the loudest. Enroll now and take the first step towards becoming a leader who not only listens to customers but also leads the market by understanding what truly drives purchasing decisions.


Ready to unlock the secrets of the Customer CEO? Let's embark on this journey together and profit from the power of your customers! 🚀💼✨

Course Gallery

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Screenshot 1Customer Success | Profit from the Power of Your Customers
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Screenshot 3Customer Success | Profit from the Power of Your Customers
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59772
udemy ID
12/06/2013
course created date
25/09/2020
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