Comidoc Analysis
Creating a Winning Social Strategy
Customer Success | How to Listen to Today's Customers
InstructorChuck WallDuration1h 11m
Students10.3K
Rating4.6 (4,039)
InstructorChuck WallCreating a Winning Social Strategy
InstructorChuck Wall
Coupon
The curriculum uses specific brand histories, including Jet Blue, Adobe, and Morton's Steakhouse, to illustrate social listening.
Instruction moves from general concepts to a specific breakdown of 21 winning tactics.
The reliance on older social media examples may lack relevance in the current rapid digital landscape.
One signal indicates difficulty hearing the instructor clearly during several sections.