Giving and receiving feedback, communication, influence, leadership, persuasion and dealing with difficult people
InstructorJamal Lazaar
Free
Free
The curriculum provides specific instruction on the STAR method and includes dedicated sections for providing feedback to managers and requesting it in return.
Editorial course preview
These 3 complementary views highlight concrete, legible examples from the course presentation.
This slide outlines five key learning objectives for the training session, including mastering the STAR method and overcoming the fear of giving feedback.
This slide poses a common professional dilemma regarding how to provide constructive feedback when a manager requests it, setting the stage for practical advice.
The instructor speaks directly to the camera using a professional microphone, set against a backdrop of organized bookshelves.
Instruction includes article-based exercises, templates for preparing feedback, and an AI chatbot component to reinforce concepts.
Learner signals suggest challenges with audio clarity, pronunciation, and heavy accents that can distract from the subject matter. Some reports also note spelling errors on presentation slides.