Fraud Prevention, Dispute Resolution and PCI-DSS Masterclass

Why take this course?
It seems like you're outlining the content of a comprehensive course on the Payment Card Industry Data Security Standard (PCI DSS) and related topics, including chargeback reason codes and the role of different entities within the payment industry. You've also mentioned an invitation to engage with your educational content. Here's how I would structure this information into a coherent and engaging online course for learners interested in PCI DSS compliance:
Course Title: Comprehensive PCI DSS Compliance & Payment Security Mastery
Introduction:
- Welcome and introduction to the course.
- Overview of what PCI DSS is and why it's important for organizations handling credit card transactions.
Module 1: Understanding the Payment Ecosystem
- Introduction to the payment industry.
- Roles and responsibilities of issuing banks, acquiring banks, and card companies.
- Overview of chargeback reason codes due to consumer disputes.
Module 2: Fundamentals of PCI DSS
- Clarification of key terms such as CDE, CHD, SAD, ROC, SAQ, etc.
- History and evolution of the PCI DSS since its inception in 2004.
Module 3: Merchant Assessment and Compliance Frameworks
- Detailed exploration of the merchant assessment process (Level 1-4).
- Understanding the differences between SAQs and ROCs.
- Deep dive into the 8 types of SAQs and their applicability to various merchants.
Module 4: The Anatomy of a Payment Transaction
- Step-by-step understanding of the payment process from authorization to settlement.
- The importance of authentication, clearing, and settlement processes.
Module 5: PCI DSS Requirements and Goals
- In-depth analysis of each of the 12 PCI DSS requirements.
- Relationship between these requirements and the 6 overarching goals.
Module 6: Implementing Requirement 1 - Firewall Configuration
- Best practices for securing network boundaries.
- Documentation and card data flow management.
Module 7: Implementing Requirement 2 - No Defaults
- Removing default credentials and unnecessary services/ports.
- Isolating server functions to enhance security.
Module 8: Implementing Requirement 3 - Protect Stored Data
- Methods for encrypting sensitive authentication data.
- Secure disposal and storage of physical media.
Module 9: Implementing Requirement 4 Through 7
- These requirements cover various aspects such as encryption, password management, multi-factor authentication, and more. Each will be covered in detail.
Module 10: Implementing Requirements 8 Through 12
- Focus on restricting physical access to cardholder data; monitoring networks; implementing strong access control measures; regularly modifying passwords; and conducting frequent reviews and updates of systems and software to address new threats.
Module 11: Testing and Monitoring for Compliance
- Regularly scheduled vulnerability scanning, penetration testing, and the use of intrusion detection/prevention systems.
- The importance of file integrity monitoring for critical files.
Conclusion:
- Summary of key takeaways.
- Final thoughts on maintaining PCI DSS compliance.
- Encouragement to apply knowledge learned to real-world scenarios.
Course Features:
- Access to preview videos to assess the course's fit for your learning needs.
- A 30-day money-back guarantee to ensure your satisfaction with the course.
- Interactive quizzes and assignments to test your understanding.
- Expert instructor support and a community of peers to engage with.
Call to Action:
- Enroll in the course to take your knowledge of PCI DSS compliance to the next level.
- Join a network of professionals dedicated to maintaining the highest standards of payment security.
This course structure is designed to be comprehensive and engaging, ensuring that learners gain a deep understanding of PCI DSS compliance and the broader context of payment security within the industry. It's tailored to cater to a wide range of learners, from those new to the concept to seasoned professionals looking to sharpen their knowledge and skills.
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Comidoc Review
Our Verdict
The Fraud Prevention, Dispute Resolution and PCI-DSS Masterclass truly offers exhaustive insights into various fraud types, protective monitoring measures, thorough dispute resolution processes, while embracing ADR. Despite minor issues in content structuring and quiz usage, learners can still benefit from the wealth of information presented with caution in addressing background noise and audio levels.
What We Liked
- Comprehensive coverage of various fraud types and prevention techniques, including hotlists, velocity checks, device identification, out-of-wallet checks, and fraud scores.
- Detail-oriented approach in explaining dispute resolution flow for banks (acquiring + issuing) with three main steps: Retrieval request, chargeback and 2nd chargeback.
- Clear explanations of ADR (Alternative Dispute Resolution), negotiation, mediation and arbitration.
- Rich content structure supported by examples and key takeaways that facilitate knowledge consolidation.
Potential Drawbacks
- Suboptimal structuring of content with occasional overlapping areas leading to redundancy and lack of academic approach.
- Inconsistent use of quizzes throughout the course, sometimes causing inconvenience in reinforcing knowledge after a lecture.
- Low audio volume requiring extra effort to listen attentively, occasionally affecting clarity.