Fraud Prevention, Dispute Resolution and PCI-DSS Masterclass
The fundamentals of fraud prevention and monitoring + dispute resolution + PCI-DSS requirements - now in one course.
4.52 (1674 reviews)
12 867
students
29 hours
content
Apr 2025
last update
$84.99
regular price
What you will learn
You'll learn about general and specific approaches to fraud, from social engineering to card block fraud, convenience fraud, and many others by different actors
You'll learn an extensive list of dispute chargeback codes, from fraudulent processing to invalid core, invalid data, late presentment, and many others
You'll learn an extensive list of fraud prevention techniques: Hotlists, velocity checks, device identification, out-of-wallet checks, fraud scores, etc
You'll learn about the dispute resolution flow for banks (acquiring + issuing), with three main steps: Retrieval request, chargeback and 2nd chargeback
You'll learn about how a fraud monitoring strategy is assembled, based on merchant risk and transaction volume, as well as data processing/usage consideartions
You'll learn about ADR (Alternative Dispute Resolution), and its three main types: negotiation, mediation and arbitration, as well as their differences
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Our Verdict
The Fraud Prevention, Dispute Resolution and PCI-DSS Masterclass truly offers exhaustive insights into various fraud types, protective monitoring measures, thorough dispute resolution processes, while embracing ADR. Despite minor issues in content structuring and quiz usage, learners can still benefit from the wealth of information presented with caution in addressing background noise and audio levels.
What We Liked
- Comprehensive coverage of various fraud types and prevention techniques, including hotlists, velocity checks, device identification, out-of-wallet checks, and fraud scores.
- Detail-oriented approach in explaining dispute resolution flow for banks (acquiring + issuing) with three main steps: Retrieval request, chargeback and 2nd chargeback.
- Clear explanations of ADR (Alternative Dispute Resolution), negotiation, mediation and arbitration.
- Rich content structure supported by examples and key takeaways that facilitate knowledge consolidation.
Potential Drawbacks
- Suboptimal structuring of content with occasional overlapping areas leading to redundancy and lack of academic approach.
- Inconsistent use of quizzes throughout the course, sometimes causing inconvenience in reinforcing knowledge after a lecture.
- Low audio volume requiring extra effort to listen attentively, occasionally affecting clarity.
Related Topics
4181944
udemy ID
13/07/2021
course created date
17/08/2021
course indexed date
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