Essential Customer Success
The definitive Customer Success Management course. Practical resources for professional Customer Success Managers.
4.69 (702 reviews)
2 278
students
3 hours
content
Jan 2025
last update
$79.99
regular price
What you will learn
An approach that will help you to proactively improve retention
Tools that will improve adoption and expansion
The daily practices required to be a professional Customer Success Manager
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Our Verdict
Essential Customer Success stands out as a valuable resource for both aspiring and seasoned Customer Success Managers. The course's practical approach, along with its plethora of real-world examples and resources, makes it an engaging and informative experience. Although some reviewers pointed out concerns about sound quality and content length, the overall positive feedback indicates that this course is a worthwhile investment for anyone looking to deepen their expertise in Customer Success Management.
What We Liked
- The course offers a comprehensive overview of Customer Success Management, covering both foundational principles and advanced strategies.
- It provides practical resources, real-world examples, and hands-on activities that help bridge the gap between theory and practice.
- Dale's expertise and engaging teaching style make complex topics accessible, enhancing learners' understanding of the field.
Potential Drawbacks
- Some reviewers mentioned issues with sound quality, making it difficult to follow the course at times.
- The content might be overly detailed for some learners, especially those who are new to the topic and seeking a more concise introduction.
- A few individuals found certain sections repetitive and would have preferred more in-depth explanations of key concepts.
Related Topics
3199554
udemy ID
03/06/2020
course created date
19/07/2020
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