Emotional Intelligence Training: EI in the Workplace
Emotional Intelligence Training. Emotional Intelligence in the Workplace. Emotional Intelligence Course.
4.42 (4509 reviews)

15 163
students
1.5 hours
content
Jun 2024
last update
$59.99
regular price
What you will learn
Be able to discern the 3 constructs of EI
Be able to explain how job context moderates (changes) the relationship between EI and Job Performance
Be able to explain the types of emotional labor and their impact job performance
Understand when emotional exhaustion results in poor job performance and when it doesn't
Understand the overall influence of emotional intelligence on job performance
Explain how work-life balance impacts job performance
Explain what impact EI has on leader-member exchange
Be able to utilize day-to-day behaviors that integrate EI principles and help you be a better leader
Understand how self-regulation and emotional expression contribute to leadership
Understand the impact of empathy on leadership, and what barriers may make it difficult to utilize
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Our Verdict
Emotional Intelligence Training: EI in the Workplace is an extensive course covering various constructs and impacts of emotional intelligence in professional settings whilst also offering real-life implementation strategies. However, some learners may perceive a lack in engagement or may require additional resources to fully absorb certain concepts. While the instructional style has improved over previous iterations, learners are still advised to prepare for potential condescending undertones in portions of this course.
What We Liked
- The course covers various Emotional Intelligence (EI) constructs such as 'Emotional Empathy', 'Perceiving and managing emotions', 'Reframing and priming' and more, offering a comprehensive understanding of the topic.
- Real-life examples, day-to-day behaviors, and advice provided in this course help to integrate EI principles in leadership roles effectively.
- Contains valuable content on understanding how emotional intelligence affects job performance, leader-member exchange, and work-life balance.
- The revised 2024 version has addressed certain accessibility concerns with clarity, making it a better learning experience.
Potential Drawbacks
- Some learners may find the content dry or lackluster compared to other introductory courses on EI, leading to less engaging and fulfilling experiences.
- Learning style differences and fast-paced concepts might cause some confusion, especially for certain modules relying heavily on technical language.
- The presentation and communication style may be perceived as condescending in specific instances, such as suggesting the use of jargon to end conversations.
- Limited practice materials, assessments, or sample test information can make comprehension difficult without external resources.
Related Topics
1379518
udemy ID
04/10/2017
course created date
20/11/2019
course indexed date
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