Master the art of giving and receiving feedback and enabling a culture of continuous improvement, everyday.
InstructorMaureen Falvey
Free
Free
The course provides a specific four-step performance feedback process and actionable tools like the AIM SMART Plan.
Learners engage with AI-driven role-play scenarios designed to build proficiency in real-time interactions.
The AI role-play activities may prove difficult for non-native English speakers to complete successfully.
Some learners noted issues with AI interruption patterns, exercise timing constraints, and a lack of difficult real-world personas.
While targeting managers and professionals, the English-centric AI requirements create a barrier for some global learners.