Build a Chatbot on Salesforce using Einstein Bots

🤖 Master Salesforce with Einstein Bots: Build a Chatbot from Scratch!

🚀 Course Headline: Learn how to implement an AI-powered bot on Salesforce from start to finish with Build a Chatbot on Salesforce using Einstein Bot!

👩‍💻📚 Course Description:

Embark on a journey to transform your customer service with the power of artificial intelligence and Salesforce's innovative technology. In this comprehensive online course, Build a Chatbot on Salesforce using Einstein Bot, you will be guided through the process of creating an intelligent chatbot using the Salesforce Platform and Einstein Bot Builder. This is your chance to harness the capabilities of AI to automate customer interactions, reduce operational costs, and enhance user experience.

Why Take This Course?

• Ease of Use: With a simple graphical interface, build a full-fledged bot in just hours, not weeks or months.
• Practical Focus: Tailored for small businesses aiming to elevate their self-service options and deflect contacts from agents.
• Learning Outcomes:
  • 🏗️ Prepare Your Org: Learn how to set up and configure your Salesforce org to support Einstein Bots.
  • ❓ FAQ Mastery: Teach your bot to effectively answer common customer questions.
  • 🤖 NLP Integration: Enhance your bot's understanding with Natural Language Processing capabilities.
  • 🚀 Custom Logic Execution: Incorporate Flows and Apex Code for custom business logic within Salesforce.
  • 📈 Optimization Strategies: Discover best practices for maintaining and optimizing your bot as it scales.

🎉 What's Inside?

• No prior knowledge of Apex is required! This course focuses on declarative, no-code solutions to get you started.
• Leverage the power of Salesforce data and objects without any third-party integrations.
• A practical approach that ensures your contact center is equipped for the digital age.

Who Should Take This Course?

• Customer Service Managers looking to improve service efficiency.
• Salesforce Admins and Developers aiming to expand their skill set.
• Business Analysts seeking to understand how AI can support customer interactions.
• Anyone interested in automating customer engagements and staying ahead of industry trends.

What's the Catch? Nothing! This course is designed for ease and accessibility. You'll be using a free developer edition org to develop your chatbot, ensuring you have hands-on experience without any upfront investment.

Ready to Future-Proof Your Contact Center? Your journey with Einstein Bots begins now. Sign up and start building today! And remember, if your company's Salesforce org requires additional licensing to enable Einstein Bots in production, reach out to your Salesforce Account Executive (AE) for more information on licensing terms.

🎓 Enroll Now and Transform Your Customer Engagements with AI-Powered Chatbots on Salesforce! 🚀