Difficult Conversations at Work Made Easier

Step by Step Guidance for Managing Difficult Conversations at Work
4.14 (1058 reviews)
Udemy
platform
English
language
Management
category
instructor
Difficult Conversations at Work Made Easier
3 043
students
1 hour
content
Mar 2017
last update
$44.99
regular price

Why take this course?

🚫 Difficult Conversations at Work Made Easier 🚫

Step by Step Guidance for Managing Difficult Conversations at Work

Are you ready to tackle the tough talks that come with managing a team or handling workplace dynamics? Difficult Conversations at Work Made Easier is your comprehensive guide to navigating these challenging encounters with confidence and professionalism.


Why This Course?

Most people thrive in environments where collaboration and positive interactions are the norm. Yet, every workplace faces moments of tension, conflict, or difficult conversations. Whether it's addressing a performance issue, handling a customer complaint, or resolving a personal-work conflict, these situations require careful navigation to preserve relationships and maintain productivity.


What You'll Learn:

🚀 Preparation Tips: Learn how to prepare effectively for the conversation, understanding both your own and the other party's perspectives.

🗣️ Delivery Strategies: Master the art of delivering your message clearly and compassionately, ensuring that you are heard and understood.

📑 Documentation Techniques: Discover how to document the conversation for clarity, accountability, and future reference.


Course Highlights:

Practical Skills: This course isn't just theory; it provides practical skills that you can apply immediately in your workplace.

Real-World Examples: Learn from real-life scenarios that demonstrate the principles taught in the course.

Expert Guidance: Instructor Kellie Edwards, with a wealth of experience, will guide you through each step.


Why Mastering This Skill Matters:

🤝 Professional Development: Developing the ability to handle difficult conversations effectively can elevate your professional reputation and establish you as a leader who can be relied upon in high-pressure situations.

🚀 Positive Impact: Successfully resolving issues instills confidence in your team, fosters a constructive workplace culture, and contributes to overall business productivity.

🎯 Confidence Boost: By the end of this course, you'll approach difficult conversations not with trepidation but with calm confidence.


Who Should Take This Course?

Managers, Team Leaders, and Supervisors: If you find yourself in a position that requires you to handle sensitive or challenging interactions, this course is for you.

👩‍🚀 Aspiring Leaders: If you're aiming for a leadership role, mastering difficult conversations is essential to your growth.


Embrace the Challenge:

By enrolling in "Difficult Conversations at Work Made Easier," you're taking a proactive step towards becoming a more effective leader and communicator. You'll learn how to address issues head-on, minimize negative impacts, and foster an environment where problems are resolved efficiently and with mutual respect.

Ready to transform your approach to difficult conversations? Let Kellie Edwards guide you through this pivotal aspect of workplace communication and leadership. Enroll in the course today and start mastering those once-daunting discussions! 🌟

Course Gallery

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1140472
udemy ID
09/03/2017
course created date
14/04/2021
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