Design Conversational AI Experience

🌟 Design Conversational AI Consultative Engagement to Improve Business Effectiveness 🌟

Are you looking to elevate your business's online customer engagement? In the wake of the COVID-19 pandemic, the digital transformation journey for businesses has accelerated, with a growing demand for seamless and engaging online interactions. Design Conversational AI Experience course is here to guide you through this transformative process, ensuring your organization stays ahead in the conversational AI space.

Course Headline: Design Conversational AI Consultative Engagement to Improve Business Effectiveness

Course Description:

In today's digital-first world, businesses are leveraging conversational AI to not only automate customer interactions but also to foster deeper connections and consultative engagements. As users increasingly favor messaging interfaces over static web pages, it's crucial for organizations to adapt and design AI experiences that truly resonate with their customers, suppliers, and employees.

This comprehensive course is meticulously crafted to help you understand the nuances of conversational AI systems. You'll gain insights into the desired components necessary for meaningful engagements and learn how to implement them effectively in your business processes.

Course Structure:

This course is structured into multiple sections, each delving into critical aspects of Conversational AI:

• Key Concepts Behind Conversational AI 🎯

  • Listening and Comprehension
  • Knowledge of Subject Area
  • Connecting with User Needs
  • Persuasion
  • Trusting Relationship

• Conversational AI Terminology Explained 🗣️

  • Utterances, Intents, Entities, Context, Dialog
  • Short-tail and Long-tail interactions

• Psychological Aspects of Conversation 🤝

  • Improving the Personality of an AI Engine

• Classifications of Conversational AI Engines 🔧

  • Supportive vs. Leading Conversations
  • Who is Conversing?

• Complexity of Conversation Measurement 📈

  • Advanced capabilities for user engagement

• Components of a Conversational AI Solution 🚀

  • Solution architecture for real-life deployment
  • Feedback collection and enhancement

• Designing a Conversation AI Experience 🛠️

  • Applying the concepts in a real-world use case

By the end of this course, you'll have a holistic understanding of conversational AI and be equipped to design experiences that not only improve business effectiveness but also enhance customer satisfaction. Join us on this journey to redefine digital engagement!