Customer Service Skills for Techies
Communication and professionalism skills
3.00 (1 reviews)
7
students
10.5 hours
content
Sep 2023
last update
$19.99
regular price
What you will learn
Know the principles that should be applied to all methods of communication and interactions with users and customers.
Learn the skills that are needed to apply the communication principles successfully and facilitate smooth communication in our interactions.
Understand how your actions affect other people; how aware are you of other people’s reaction to you.
Learn the skills needed to listen, understand, and interpret what your users are saying to you.
Know the basic principles that should be applied when communicating electronically.
Learn the basic terminology and definitions to be found in IT.
Understand the data, how to store it, and protect it
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5533632
udemy ID
31/08/2023
course created date
12/09/2023
course indexed date
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