Customer Service - Conflict Resolution
An introductory course about the definition and types of conflict and the importance of communication in resolving it.
4.33 (90 reviews)
481
students
42 mins
content
Mar 2015
last update
$29.99
regular price
What you will learn
Understanding what conflict is all about
Identify the different types of conflict
Learn how to resolve conflicts
Understanding the role of communication in conflicts
Learning the impact of conflicts towards customers, co-workers and employers
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215690
udemy ID
12/05/2014
course created date
26/02/2020
course indexed date
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