Comidoc Analysis
High-level customer service theory through brief video segments
Strengths
Foundational Service Theory
The curriculum effectively links employee satisfaction to customer value through the Service Profit Chain model.
Be guided on understanding the modern customer and how their needs have changed over time
The Customer: How to Understand Their Needs (BITE SIZE)
InstructorLearoy TonightDuration1h 9m
Students99.3K
Rating4.5 (57.6K)