The Customer: How to Understand Their Needs (BITE SIZE)

Be guided on understanding the modern customer and how their needs have changed over time
4.47 (44444 reviews)
Udemy
platform
English
language
Management
category
Learoy Tonight
instructor
The Customer: How to Understand Their Needs (BITE SIZE)
81 262
students
1 hour
content
Dec 2021
last update
$44.99
regular price

What you will learn

Recognise how internal service impacts external service

Define internal and external customers

Determine factors that create customer value

Link service to outcome

Identify needs of internal and external customers

Develop strategies to support the modern day customer - inclusive of the ‘millennial’ customer

Develop strategies to gain an emotional connection with your customer

Course Gallery

The Customer: How to Understand Their Needs (BITE SIZE) – Screenshot 1
Screenshot 1 – The Customer: How to Understand Their Needs (BITE SIZE)
The Customer: How to Understand Their Needs (BITE SIZE) – Screenshot 2
Screenshot 2 – The Customer: How to Understand Their Needs (BITE SIZE)
The Customer: How to Understand Their Needs (BITE SIZE) – Screenshot 3
Screenshot 3 – The Customer: How to Understand Their Needs (BITE SIZE)
The Customer: How to Understand Their Needs (BITE SIZE) – Screenshot 4
Screenshot 4 – The Customer: How to Understand Their Needs (BITE SIZE)

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udemy ID
15/10/2015
course created date
22/11/2019
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course submited by
The Customer: How to Understand Their Needs (BITE SIZE) - | Comidoc