Customer Experience Management - Customer Journey Mapping

Lean how to create an actionable customer journey map and transform your customer experience.
3.71 (206 reviews)
Udemy
platform
English
language
Management
category
instructor
Customer Experience Management - Customer Journey Mapping
955
students
6 hours
content
Mar 2022
last update
$19.99
regular price

Why take this course?

🚀 Customer Experience Management - Customer Journey Mapping 🌟

Course Headline:

Lean how to create an actionable customer journey map and transform your customer experience.

Course Description:

Transform Your Customer Experience with Expertise in Customer Journey Mapping!

Why Prioritize Customer Experience Management? The competitive landscape is rapidly evolving, and businesses that excel in customer experience outperform their competitors. With customer experience management as the top priority, this course emphasizes the significance of understanding your customers' journeys to stay ahead in the market. 🏆🚀

Mastering Customer Journey Mapping: Learn how to visualize and analyze the customer journey to gain insights into motivations, expectations, and frustrations. By identifying gaps and opportunities in the current state, you'll be equipped to reorient, redesign, and optimize your processes and services for a more customer-centric approach. 🗺️🔄

Join the CXExperts with LS Consulting: This course is brought to you by the minds behind the CXDeployer, the world's 1st Integrated Customer Journey Mapping Software. We provide you with a free online tool, ensuring everyone has access to the practical exercises included in this program. 💻🔧

Our Guarantee:

  • Lifetime Access: To all course lectures, materials, and support with no expiration date.
  • Free Lifetime Subscription of CXDeployer: With all current and future features if you enroll with similar quality and content at a comparable price.
  • 1-on-1 Support: For any questions or clarifications during your learning journey.

The LateralSkills’s LEARN, APPLY, GROW Approach: Our unique teaching method ensures a deep understanding and practical application of customer journey mapping. You'll learn the concepts, apply them through real-world scenarios, and grow your career by implementing these skills effectively. 📚🔄🌱

What's Included in This Course?

  • High-Quality Video Lectures: With the simplest explanations of each jargon.
  • Clear & Concise Content: No fluff – only to-the-point lectures.
  • Training Activities: To boost knowledge retention.
  • Quizzes: To test your understanding of key concepts.
  • Fully Editable Templates: For practical application and customization.
  • Downloadable Handouts: For quick reference.
  • 1-on-1 Support: Direct access to our experts when you need it.
  • Lifetime Access to Content: Continue learning at your own pace.

Elevate Your Career with Expert Knowledge of Customer Experience! With the comprehensive insights and hands-on experience provided in this course, you're set to transform customer journeys and lead with CX excellence. Enroll now and take the first step towards becoming a CX master. 🎓🔮


Transform your approach to customer experience and make a lasting impact on your business with the skills gained from this extensive course on Customer Journey Mapping. Don't miss out – join us today and start your journey to CX greatness! 🚀✨

Course Gallery

Customer Experience Management - Customer Journey Mapping – Screenshot 1
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Customer Experience Management - Customer Journey Mapping – Screenshot 4
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3532320
udemy ID
28/09/2020
course created date
23/10/2020
course indexed date
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