Resolving Conflict with Emotional Intelligence | Enhancing Communication | Building Strong Relationships | Manage Stress
InstructorRobin HillsThe curriculum utilizes specific psychological models, including The Chimp Paradox and the Thomas Kilmann Conflict Mode Model, to categorize conflict responses.
Practical application is facilitated through activity booklets and role-play scenarios designed to build trust and emotional intelligence.
Editorial course preview
These 2 complementary views highlight concrete, legible examples from the course presentation.
The image introduces the course instructor, Robin Hills, displaying his name and professional titles as an emotional intelligence coach, trainer, and facilitator.
The presenter appears alongside a graphic of a robot with a lightbulb for a head, likely illustrating concepts related to ideas or emotional intelligence.
Instructional signals are mixed; one signal notes a monotone delivery that can be difficult to follow. This signal predates the displayed update, and while the update label may have addressed it, it does not prove a correction.
The depth of the curriculum has been described as excessive for the topic, with one signal suggesting it is longer than necessary.
The curriculum aligns with the stated goals of developing emotional intelligence and managing conflict.