Become a Master of Client and Account Management

Learn how to effectively manage, retain and grow clients
4.44 (1676 reviews)
Udemy
platform
English
language
Management
category
instructor
Become a Master of Client and Account Management
6 511
students
3.5 hours
content
Apr 2025
last update
$59.99
regular price

Why take this course?

🌟 Course Title: Become a Master of Client & Account Management

Course Headline: 🚀 Learn how to effectively manage, retain and grow clients in any industry! (New content added and updated for 2022)


Are you ready to transform your client management skills and make a significant impact on your business's bottom line? 💰 Did you know that repeat customers on average spend 67% more than new customers? It's time to leverage this powerful statistic to your advantage!

Why This Course?

  • Are you struggling with over-servicing clients and feeling the strain on your resources?
  • Do you find it challenging to adapt to project changes without compromising your service delivery?
  • Is selling on value instead of time a concept you're trying to master?
  • Are you looking to retain and grow your client base effectively?
  • Do you dread having those difficult conversations with clients?

If you answered 'yes' to any of these, then this course is a must for you! 🎓 It has already empowered over 3,500 students, and it's packed with the knowledge and experience of Robert Da Costa, an industry expert with over 30 years of experience.


What You Will Learn:

This comprehensive course will take you through the ins and outs of client and account management. By the end of this journey, you will:

  • Confidently Manage Clients: Navigate any client situation with confidence.
  • Deepen Your Client Understanding: Ensure a great relationship and better service delivery.
  • Manage Changes Effectively: Avoid overservicing without losing valuable client relationships.
  • Learn to Say No: Politely but firmly push back on clients when necessary.
  • Master Project Management Tools: Utilize time recording, capacity management, and more to optimize your projects.
  • Present with Confidence: Communicate effectively in front of your peers and clients.
  • Develop Active Listening Skills: Truly understand and respond to client needs.

Course Highlights:

  • Real-World Insights: Gain from Robert Da Costa's 30+ years of industry experience.
  • Practical Tools & Templates: Access valuable resources to help you manage clients more effectively.
  • Interactive Learning: Engage with content that is both informative and actionable.
  • Community Support: Join a community of like-minded professionals who are also on their journey to client management mastery.

Who Is This Course For?

This course is perfect for:

  • Account Managers
  • Client Services Professionals
  • Business Owners
  • Entrepreneurs
  • Sales Professionals
  • Anyone looking to enhance their client relationship skills and grow their business.

Enroll now and start your journey towards becoming a Master of Client & Account Management! With the knowledge and tools you gain from this course, you'll be well on your way to securing longer-term relationships, growing revenues, and achieving success in any industry. Let's take your client management skills to the next level together! 🚀💼💪

[Enroll Now] (Link to enrollment page)

Course Gallery

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Related Topics

1089482
udemy ID
25/01/2017
course created date
22/11/2019
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