Effective Business English for Service Staff

🚀 Course Headline:

Your Comprehensive Guide to More Effective English Communication - For Office Administration, Retail, and Hospitality!

🎉 Course Instructor Introduction:

Hey there! I'm Jacqueline Seidel, your dedicated and experienced Business English trainer with a passion for empowering professionals like you. With over 9 years of teaching business English to companies and individuals across Germany, I've honed my skills in a variety of sectors, including the bustling business hubs of Australia. My approach is simple yet effective: learning by doing. I believe this method leads to the most profound understanding and mastery of the language.

🌍 Who Is This Course For?

Are you a service staff member who often finds themselves in situations where English is the lingua franca? 🤔 Do you need to navigate through English-speaking clients, meetings, emails, and phone calls with confidence? Whether you're in office administration, retail, or hospitality, this course is tailored for you!

🧩 If You:

• Organize international meetings
• Take or make phone calls with English speakers
• Send emails to clients around the globe
• Attend trade fairs where English dominates
• And consider English your second language...

This is YOUR course! 🚀

📝 Course Description:

If you're at a lower-intermediate or intermediate level of English proficiency, this course is designed to elevate your business communication skills. Here's what you can expect to master:

• Planning Meetings: Learn how to structure and organize effective meetings.
• Creating Meeting Agendas: Develop clear and concise agendas that keep discussions on track.
• Writing the Minutes: Record meeting outcomes with accuracy and professionalism.
• Taking Phone Calls and Messages: Handle calls professionally and take messages accurately.
• Greeting Visitors: Impress clients and guests with your welcoming English skills.
• Sending Emails: Craft compelling emails about your company, products, or services.
• Communicating with Clients: Engage in meaningful conversations with clients or potential customers.

🎧 What You'll Experience:

Throughout this course, you'll be an active learner who listens, watches, reads, writes, and produces practical materials like meeting Invitations, Agendas, Minutes, and more! You'll also hear examples of phone calls, take practice messages, and learn to write effectively about your offerings.

🤝 Your Journey with Jacqueline:

You won't be navigating this journey alone. I, Jacqueline, will guide you every step of the way. With direct contact and personalized feedback, you'll not only learn the skills but also how to apply them in real-world scenarios.

🎓 By the End of This Course:

You'll be a confident and effective communicator in Business English, equipped with the tools and knowledge to excel in your professional interactions. 🏆

So, are you ready to take your English communication skills to the next level? Let's get started on this transformative journey together! Enroll now and become the service staff professional you aspire to be! 🌟