Business Communication Etiquette: Email, Phone & Text

How to be Professional when Using Email, Phone or Text
4.50 (138 reviews)
Udemy
platform
English
language
Communications
category
instructor
Business Communication Etiquette: Email, Phone & Text
847
students
1 hour
content
Dec 2023
last update
$19.99
regular price

Why take this course?


ebuggerhs: Business Communication Etiquette: Master Email, Phone & Text📫📞✨

Course Headline: Master the Art of Professional Communication in Every Interaction!

Course Description:

Are you ready to elevate your business communication skills and make a lasting impression with every message you send? In Business Communication Etiquette: Email, Phone & Text, you'll dive deep into the nuances of professional etiquette across three pivotal channels of communication—Email, Phone, and Text.

Why This Course?

  • Timely Responses Matter: Learn to respond to workplace communications promptly to avoid frustration and demonstrate your commitment to effectiveness.
  • Avoid Miscommunication: Gain insights into crafting emails that are clear, concise, and free from misunderstandings.
  • Autoresponders & Follow-ups: Understand the etiquette of acknowledging receipt of an email and knowing when it's appropriate to follow up.
  • Email Communication Mastery: This course starts with a deep dive into effective email etiquette, teaching you how to use autoresponders properly, acknowledge emails received, and effectively manage your email correspondence to ensure clarity and efficiency.

Key Learning Points:

  • Professional Email Etiquette: Discover the secrets to writing professional emails that command attention and respect.
  • Text Messaging Essentials: Learn what constitutes good text etiquette in a business context, ensuring your messages are both clear and professional.
  • Business Letter Writing: Explore the art of crafting letters for formal communications such as requests for payment or conveying action items with appropriate urgency.
  • Phone Skills Perfection: Perfect your phone communication skills, from greetings and leaving voicemails to setting up out-of-office messages and maintaining professional demeanor throughout calls.

The Impact of Professional Etiquette:

  • Make a Great First Impression: Learn how to display proper business etiquette to create a positive and lasting impression in any professional setting.
  • Stand Out from the Crowd: By adhering to professional communication standards, you can differentiate yourself from others who may not fully understand the subtleties of business etiquette.
  • Smooth Interactions: Understand that professional etiquette isn't just about what you say; it's also about how you interact, which can significantly impact the smoothness and success of your business communications.

Who Is This Course For?

This course is ideal for:

  • Business Professionals: Looking to refine their communication skills and enhance their professional image.
  • Entry-Level Employees: Eager to learn the best practices in workplace communication.
  • Entrepreneurs and Freelancers: Who need to communicate professionally with clients and collaborators.
  • Students and Job Seekers: Aiming to make a strong first impression during internships or job interviews.

Course Outline:

  1. Email Etiquette:

    • Mastering autoresponders
    • Effective email acknowledgment and follow-ups
    • Writing emails that avoid misunderstandings
  2. Text Messaging Etiquette:

    • Crafting professional texts
    • Understanding the dos and don'ts of business text communication
  3. Phone Communication Skills:

    • Proper phone greetings
    • How to leave a professional voicemail
    • Setting up effective out-of-office messages
  4. Professional Etiquette in Letters and Written Requests:

    • Communicating action items with the right level of urgency
    • Writing business letters for various formal communication scenarios

Enhance Your Professional Presence Today!

Join Sue K. in this comprehensive course to become a master of business communication etiquette. Whether it's through email, phone, or text, learn to convey your messages with confidence and professionalism. 🚀💌✨


Course Gallery

Business Communication Etiquette: Email, Phone & Text – Screenshot 1
Screenshot 1Business Communication Etiquette: Email, Phone & Text
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Screenshot 2Business Communication Etiquette: Email, Phone & Text
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Screenshot 3Business Communication Etiquette: Email, Phone & Text
Business Communication Etiquette: Email, Phone & Text – Screenshot 4
Screenshot 4Business Communication Etiquette: Email, Phone & Text

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4764276
udemy ID
03/07/2022
course created date
09/07/2022
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