Business Communication Etiquette: Email, Phone & Text

Why take this course?
ebuggerhs: Business Communication Etiquette: Master Email, Phone & Text📫📞✨
Course Headline: Master the Art of Professional Communication in Every Interaction!
Course Description:
Are you ready to elevate your business communication skills and make a lasting impression with every message you send? In Business Communication Etiquette: Email, Phone & Text, you'll dive deep into the nuances of professional etiquette across three pivotal channels of communication—Email, Phone, and Text.
Why This Course?
- Timely Responses Matter: Learn to respond to workplace communications promptly to avoid frustration and demonstrate your commitment to effectiveness.
- Avoid Miscommunication: Gain insights into crafting emails that are clear, concise, and free from misunderstandings.
- Autoresponders & Follow-ups: Understand the etiquette of acknowledging receipt of an email and knowing when it's appropriate to follow up.
- Email Communication Mastery: This course starts with a deep dive into effective email etiquette, teaching you how to use autoresponders properly, acknowledge emails received, and effectively manage your email correspondence to ensure clarity and efficiency.
Key Learning Points:
- Professional Email Etiquette: Discover the secrets to writing professional emails that command attention and respect.
- Text Messaging Essentials: Learn what constitutes good text etiquette in a business context, ensuring your messages are both clear and professional.
- Business Letter Writing: Explore the art of crafting letters for formal communications such as requests for payment or conveying action items with appropriate urgency.
- Phone Skills Perfection: Perfect your phone communication skills, from greetings and leaving voicemails to setting up out-of-office messages and maintaining professional demeanor throughout calls.
The Impact of Professional Etiquette:
- Make a Great First Impression: Learn how to display proper business etiquette to create a positive and lasting impression in any professional setting.
- Stand Out from the Crowd: By adhering to professional communication standards, you can differentiate yourself from others who may not fully understand the subtleties of business etiquette.
- Smooth Interactions: Understand that professional etiquette isn't just about what you say; it's also about how you interact, which can significantly impact the smoothness and success of your business communications.
Who Is This Course For?
This course is ideal for:
- Business Professionals: Looking to refine their communication skills and enhance their professional image.
- Entry-Level Employees: Eager to learn the best practices in workplace communication.
- Entrepreneurs and Freelancers: Who need to communicate professionally with clients and collaborators.
- Students and Job Seekers: Aiming to make a strong first impression during internships or job interviews.
Course Outline:
-
Email Etiquette:
- Mastering autoresponders
- Effective email acknowledgment and follow-ups
- Writing emails that avoid misunderstandings
-
Text Messaging Etiquette:
- Crafting professional texts
- Understanding the dos and don'ts of business text communication
-
Phone Communication Skills:
- Proper phone greetings
- How to leave a professional voicemail
- Setting up effective out-of-office messages
-
Professional Etiquette in Letters and Written Requests:
- Communicating action items with the right level of urgency
- Writing business letters for various formal communication scenarios
Enhance Your Professional Presence Today!
Join Sue K. in this comprehensive course to become a master of business communication etiquette. Whether it's through email, phone, or text, learn to convey your messages with confidence and professionalism. 🚀💌✨
Course Gallery




Loading charts...