Avaya IP Office Server

Learn Avaya IP Office Intelligent Communications and Artificial Intelligence
3.61 (111 reviews)
Udemy
platform
English
language
Data Science
category
Avaya IP Office Server
406
students
3 hours
content
Oct 2021
last update
$19.99
regular price

Why take this course?


Master Avaya IP Office Intelligent Communications and AI with Our Comprehensive Online Course 🧠✨

Are you ready to dive into the world of Unified Communications and Contact Center Training with a twist of Artificial Intelligence? Learn Avaya IP Office Intelligent Communications and Artificial Intelligence is the perfect course for you, whether you're a beginner or looking to enhance your skills. 🌟

Why Take This Course?

  • Avaya IP Office Server Exam Preparation: This course is tailored to prepare you for the Avaya IP Office Server - Exam, without any prerequisites in programming or prior Avaya experience. 🎓
  • In-Demand Skills: Embrace the evolution of Telecom Systems and AI with Avaya's cutting-edge technology, making you highly sought after by employers and capable of commanding a superior salary. 💼💰

Course Highlights:

  • Broad Overview to Deep Dive: Gain a comprehensive understanding of the Avaya IP Office platform, from a general overview to an in-depth exploration of its features.

    • Unified Communications: Master the intricacies of the Avaya IP Office Unified Communications suite.
    • Conference & Recording: Learn how to effectively manage conferences and implement recording features for valuable insights.
    • Global Settings & LAN/WAN Configuration: Understand the global settings and how to configure your network infrastructure with ease.
    • Extensions Management: Dive into managing various types of extensions, including SIP, H323, Analog, and DCP.
    • Speech Recognition: Explore the power of speech recognition to enhance user experience.
    • Web Services: Discover how to leverage Web Services for seamless integration with other applications.
    • Implementation & Contact Center: Get hands-on with implementing the system and managing contact center operations.

Who is this course for?

  • IT professionals seeking to add Avaya IP Office Server expertise to their skillset.
  • Anyone aspiring to become a Telecom Expert in the field of Unified Communications.
  • Those interested in learning about Contact Center solutions and Artificial Intelligence integration within telecommunications systems.

Your Instructor:

Led by an Avaya Certified Expert, Developer, and Systems Administrator with over 20 years of IT experience, you'll receive guided instruction from someone who knows the ins and outs of Avaya IP Office Server. Based in Florida, this seasoned professional has dedicated his career to mastering telecommunication systems and will now guide you through your learning journey.


Course Breakdown:

Module 1: Introduction to Avaya IP Office

  • Overview of the Avaya IP Office platform
  • Understanding its role in modern telecommunications

Module 2: Unified Communications Features

  • Detailed exploration of UC features and functionalities
  • Best practices for effective communication and collaboration

Module 3: Contact Center Solutions

  • Setting up and managing a contact center
  • Implementing AI to enhance customer service experiences

Module 4: Configuration & Management

  • Configuring LAN/WAN settings
  • Managing global and local settings for optimal performance

Module 5: Advanced Features & Integration

  • Mastering Speech Recognition, Voicemail Pro, and Auto Attendant
  • Integrating with external applications via Web Services

Module 6: Preparing for the Avaya IP Office Server Exam

  • Review of key concepts and features covered in the course
  • Tips and strategies for passing the CSA exam with confidence

Don't miss this opportunity to become an Avaya IP Office expert. Join us today and take your first step towards a promising career in Unified Communications and Contact Center Training with AI. 📢🚀

Course Gallery

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2573884
udemy ID
23/09/2019
course created date
23/11/2019
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