Customer Success Foundations: Adoption and Retention
Using Data, Playbooks, and People Planning to Drive Adoption and Customer Retention
4.22 (531 reviews)
1 303
students
1 hour
content
Mar 2023
last update
$13.99
regular price
What you will learn
Learn the importance of Adoption and Retention in the Customer Success process
Understand how to effectively leverage data for Customer Success applications
Build and implement scalable Adoption playbooks
Collaborate across departments to work towards common Customer Success SMART goals
Gain a deeper understanding of customer segmentation and time-to-value constructs
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5155682
udemy ID
13/02/2023
course created date
05/07/2023
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