Active listening skills with empathy and emotional intelligence. Give and take feedback at work and personal life
InstructorAlex Genadinik
Free
Free
Editorial course preview
These 4 complementary views highlight concrete, legible examples from the course presentation.
An orange graphic highlights the SBI feedback model as a tool for active listening, noting its use by Fortune 500 companies to help individuals become better leaders.
An orange graphic displaying the course topics of truly understanding others through emotional intelligence and listening to non-verbal cues.
The presenter discusses strategies for developing thicker skin to handle feedback effectively, emphasizing emotional resilience as a key soft skill.
This slide highlights key benefits of active listening, including serving clients better and improving team building through empathetic communication.
The curriculum covers eye language, posture, and response timing alongside neurodiversity impacts on communication.
The use of personal anecdotes and clear video labeling helps ground the psychological concepts in real-world context.
Learner signals suggest a need for more quizzes, role-play scenarios, or hands-on activities to supplement video watching. Note that several negative signals regarding interactivity predated the displayed update; while an update occurred recently, it does not prove these specific issues were addressed.
Some signals indicate the content can feel repetitive or too long for the specific subject matter. Note that several negative signals regarding length and pacing predated the displayed update; while an update occurred recently, it does not prove these specific issues were addressed.
The curriculum aligns well with the stated goals of professionals and leaders looking to improve feedback and listening skills.