12 Strategies for Dealing With Difficult People
Learn how to confidently implement different strategies for dealing with difficult people.
4.55 (18093 reviews)
41 622
students
2 hours
content
Oct 2018
last update
$49.99
regular price
What you will learn
Utilize communication tactics to prevent the difficult situation before it starts.
Implement a host of communication strategies to take control of a difficult situation.
Better articulate the reasoning behind the specific communication skills used in difficult situations.
Build communications skills
Increase confidence
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Comidoc Review
Our Verdict
"12 Strategies for Dealing With Difficult People" offers insights into a multifaceted approach for effectively managing challenging interpersonal situations. The course's real-life examples and structured strategies equip learners with practical skills to navigate complex interactions, albeit leaving some wanting more tailored practical applications and consistent audio delivery.
What We Liked
- The course excels at providing a comprehensive, structured approach to handling difficult people with 12 distinct strategies.
- Real-life examples, particularly those from the instructor's experience as a police officer, add valuable context and depth to the lessons.
- Incorporating active listening skills and empathy in communication resonates well with learners and aids them in understanding different perspectives.
- The course content is approachable and easy to understand, making it accessible for learners at any level.
Potential Drawbacks
- Some instances of strategies may seem too aggressive or high-stakes for everyday situations, rendering them less applicable for certain learners.
- Certain concepts are presented without supporting examples, leaving some learners to grapple with understanding these techniques fully.
- The course could benefit from incorporating more practical exercises and role-plays for better skill implementation.
- Inconsistent sound levels in the presentation render some sections challenging to comprehend, despite having closed captions.
Related Topics
430604
udemy ID
24/02/2015
course created date
30/07/2020
course indexed date
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